AHXIAOZN is deeply committed to the field of lighting, the product line covers the lighting needs of the whole scene, from the sparkling of luxury crystal lamps to the simplicity of ceiling lamps, from the art of chandeliers to the chandeliers to create the atmosphere of the table, and there are both practical and beautiful fan lights, children’s lamps full of children’s fun, as well as wall sconces and other diverse categories of wall lighting. It is worth mentioning in particular that we support private customization of lamps and lanterns, according to the style of space, functional needs and personalized aesthetics, tailored to create an exclusive lighting program, so that each lamp has become the finishing touch in the space.
What logistics do we ship through?
AHXIAOZN has built an efficient logistics network covering the whole world, and has entered into in-depth cooperation with eight international logistics giants, including POD, DHL, GLS, DPD, UPS, FEDEX, YODEL and IMILE. Based on the logistics characteristics of different countries and regions, we will intelligently match the optimal carriers and ensure that the goods are accurately delivered to users within 3-7 working days through systematic routing planning and time management. The professional logistics team tracks the whole transport chain and provides global customers with “time zone undifferentiated delivery experience” by standardized service process.
Can it be customized as per our requirements?
AHXIAOZN supports the customized service of luxury crystal lamps and lanterns, starting a customized journey for you. If you need to create unique crystal lamps, please feel free to contact the exclusive customer service, so that each customized crystal lamp has become a piece of art that carries the aesthetics of life.
What services are included in the after-sales service?
AHXIAOZN lamps for global users to build a perfect after-sales protection system: the U.S. region to provide up to 1 year of warranty services, the European region to enjoy 2 years of warranty commitment, to far exceed the industry standard of after-sales sincerity to guard the quality. Each product is equipped with illustrated manuals and visualized video installation tutorials, from parts inventory to wiring demonstration of the entire disassembly, lowering the threshold of installation. In case of any questions, the professional customer service team promises to respond within 24 hours to provide you with full-cycle solutions from installation to maintenance through remote guidance and replacement of accessories, making the global lighting experience worry-free.
